The following are services and help that is available in the Thorpe Ward of Runnymede Borough Council during this crisis, together with helpful telephone numbers:-

Thorpe Neighbourhood Support Group

 The Thorpe Neighbourhood Support Group is a team of local volunteers within the local community who are there to help during the COVID-19 crisis. A Neighbourhood Support Group has been set up in each individual Ward of Runnymede. Elaine Gill is spearheading the Thorpe Neighbourhood Support Group and the initial aim was to assist with the Emergency Foodbank that has been set up to help all vulnerable residents that are know to the Council within Runnymede.

Volunteers have already signed up and helped with packing and delivery of food parcels to those in need in Runnymede. Thank you to those who have already joined and if you want to register please go to:-


They in turn will send Cllr Elaine Gill an email for you to join the local Neighbourhood Support Group. You will then need to upload a photograph to Runnymede for an ID pass to be issued. (This is because there are some unscrupulous people out there taking advantage of the situation).

The Council have a database of vulnerable people within the Borough but due to ongoing circumstances, there will now be many others needing assistance. It may be the case that some residents have to the funds to pay, but because of self isolation cannot get to the shops for necessary items and systems are being put in place to enable payment.

A letter has been sent to all residents by Runnymede Borough Council and Surrey County Council giving out all this information so please read and retain this very important document

Runnymede Food Bank Appeal

During the Coronavirus outbreak, the Runnymede Food Bank is still providing people in crisis with emergency food. These numbers are only going to increase during these unprecedented times. To support this effort, we are raising critical funds through this appeal. The impact of COVID-19 on residents in Runnymede will be extensive and providing for people in need will be more important than ever.

If you are sitting at home right now and wondering what you can do to help during the crisis, donating £10 to the Runnymede Food Bank is a great place to start. We recognise there is a great deal of financial uncertainty for many people, but if you are able to donate £10 please do it now the Foodbank needs your help.

Local Help

Red Lion

If you live within 2.5 miles of the pub (which includes all of those living within our ward), the pub are providing free delivery to your door.

The Red Lion offer takeaway food (for delivery only) between the hours of 17.30 and 20.30 Mon-Fri, 10.30 to 20.30 on Saturdays, and 10.30 to 18.00 on Sundays.

Please ring in advance to place your order for food on 01932 563 350.



Also if you use Jays Pharmacy at Pooley Green as your Chemist and need a repeat prescription and cannot get out then Graham will collect it for you, please ring the Chemist and advise them that Graham Walker from the Red Lion will be collecting it on your behalf and when it is ready they contact Graham and he will collect it and delivery it the same day.


Useful telephone numbers

  • Runnymede Borough Council 7 days/week, 8:30am-4:30pm: 01932 838383
  • Surrey County Council, Monday to Friday, 8am to 6pm; Saturday and Sunday: 10am to 2pm: 0300 200 1008
  • Action for Carers Surrey:  0303 040 1234
  • Mental Health Crisis Helpline, 24-hour support for people in Surrey and North East Hampshire experiencing a mental health crisis: 0800 915 4644
  • Samaritans: 24/7 telephone support by calling 116 123
  • Runnymede and Spelthorne Citizens Advice Bureau 01932 827187 between 10am and pm Monday to Friday.
  • Age UK Surrey have a has a satellite office at Spelthorne Borough Council offices where they can also cover Runnymede -